We use the contact information you provide during booking to provide critical updates leading up to and on the day of travel. You choose whether to receive those updates via text message or email. The more information we have from each individual traveling in your party, the better. We ask for as much information as possible to help us contact and keep everyone updated in the event that we cannot reach you or one of your travel companions.


We take extra steps to inform first time Tesloop travelers. Repeat travelers receive special bonus rewards. Providing contact information for every member of your party allows us to give everyone the attention and appreciation they deserve.


You can always call Tesloop Support at 818-330-6446 with any questions; this phone line also provides instructions for contacting the Concierge after business hours.