Citations

How do you know that I generated this violation or toll?
This notice was sent based upon information provided to us, as the registered owner of the vehicle, from a municipality or toll road authority. The informat...
Tue, 27 Mar, 2018 at 5:12 PM
Can you send me the actual violation or toll notice?
The letter we sent you includes details about the date and time, as well as the location of the incident. However, since we typically receive only electroni...
Tue, 20 Mar, 2018 at 12:06 AM
Why am I being charged now after my vehicle use period has ended?
We depend on government and toll agencies for all information related to tolls and other violations. In most cases, that takes one to four weeks - although,...
Tue, 20 Mar, 2018 at 12:07 AM
How can I pay my violation?
A Tesloop Concierge will call you to review the details of the violation and accept payment. If we are unable to reach you by phone, a request will be email...
Tue, 20 Mar, 2018 at 12:09 AM
Why am I getting multiple bills for the same Cruiser booking?
You will be notified about each individual toll or violation as they are received. Reserve | Learn More
Tue, 20 Mar, 2018 at 9:18 AM
Why are you charging me a fee?
We apply this fee to all costs our affiliates and we incur for citations and tolls and their administration. Reserve | Learn More
Tue, 20 Mar, 2018 at 9:19 AM
How can I appeal this toll, violation or citation?
Please write an appeal and send to us via email or US mail with the subject line or address too as, “ATTN: Cruiser Fee Appeal.” Email:  support@tesloop...
Tue, 20 Mar, 2018 at 9:19 AM